Meet Casey.

Casey helps restaurants serve guests faster, handle more requests, and reduce pressure on busy staff—while keeping the human team in control.

See how Casey works

This is Casey’s public overview. Her production workspace and restaurant integrations are not connected in this local demonstration build.

ONE TASKLET, MANY GUEST MOMENTS

Helpful from the first call to the final check.

Casey combines table-side ordering, guest assistance, restaurant phone service, reservations, takeout ordering, and front-of-house communication in one Restaurant Server Assistant Tasklet.

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AT THE TABLE

Talk to Casey

Guests scan a QR code and speak with Casey from their phone. She answers menu questions, takes food and drink orders, captures modifiers and special instructions, and confirms orders before they enter the restaurant workflow.

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RESTAURANT PHONE MODE

Every call gets a helpful first response.

Casey can answer calls, take pickup and takeout orders, manage ordinary reservations, answer common questions, transfer calls, take messages, and arrange callbacks.

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FRONT-OF-HOUSE SUPPORT

Keep service moving.

From refills and condiments to split checks and food requests, Casey helps guests communicate needs while the human team stays present in the room.

GUEST SERVICE, WITH CONTEXT

Built around your restaurant.

Casey works with your menu, prices, modifiers, policies, hours, and approved business information. She can support multilingual guest interactions and communicate clearly before involving a staff member. Restaurant users can turn on upselling and configure the approved suggestions Casey may offer.

Table-side food and drink orders
Modifiers and special instructions
Refills, condiments, and split-check requests
Menu, hours, and common guest questions
Restaurant-configured upselling with approved suggestions
Order confirmation before routing

SEE CASEY IN ACTION

Casey demonstration video

See how Casey can help with table-side ordering, restaurant calls, reservations, takeout, and staff handoffs.

Demo video coming soonThis space is reserved for Casey’s product demonstration video.

A CLEAR HANDOFF

How Casey supports a request.

1
Listen and clarifyCasey collects the details a guest or caller provides.
2
Confirm the requestFor orders, Casey reviews items, modifiers, and instructions before routing.
3
Route or escalateRoutine requests follow the approved restaurant workflow; sensitive situations reach staff.

HUMANS STAY IN CONTROL

Clear boundaries for sensitive moments.

Casey escalates large parties, allergies, alcohol requests, complaints, and other restricted situations to restaurant staff. She can collect catering and private-event information without negotiating contracts, deposits, or unapproved pricing.

Restaurant-managed reservations
Large-party requests follow restaurant rules
Staff escalation for allergies and alcohol requests
Catering and event inquiry collection
Active dining sessions and temporary credentials for table ordering

READY FOR YOUR OPERATIONS

Designed for the systems around the dining room.

Casey is designed to integrate with many leading POS and KDS systems when connection options are available. Active dining sessions, temporary credentials, presence checks, and risk controls help protect table ordering.

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BUILT-IN TECHNICAL SUPPORT

TESS is here to help.

Casey includes built-in technical support through TESS, so restaurant teams have a clear path for assistance when they need it.

MEET CASEY

A capable assistant for every guest-facing channel.

Keep guest service responsive, make room for your staff to focus on hospitality, and maintain human control where it matters.

Start Restaurant Setup